Proof of Authorization

Proof of Authorization

Banking partners will periodically request proof of authorization for a disputed transaction. The expectation, to comply with NACHA timeline, is a 2 day return of all requested support for proof of authorization.  Please note, providing this information is not likely to result in financial recovery. 

NACHA Rules and Guidelines, require the debit authorizations signed by the receiver of an ACH debit to contain specific information, including:

• Language stating whether the debit is one-time or recurring

• The amount of the debit or method in which the amount is determined

• Date or timing of the debit if recurring

• Receivers name or identity

• The account to be debited

• Date of the receiver’s authorization

• Method to revoke a debit prior to initiating

• Signature of the receiver or person authorized to sign for the account

Questions and Contacts:

Proof of authorization can be emailed to [email protected]